Madrid Theatre

- Main Box Office: (816) 421-1700
- For general inquiries and ticket purchases, call during business hours
- For accessible seating requests, speak with box office staff

- Will-call window located at main box office entrance
- Hours: Opens 2 hours before performance, closes 15 minutes after start time
- Valid photo ID required for pickup
- Tickets held for 7 days prior to event date
- Group reservations require advance notification

- On-site parking available in venue lot
- Street parking options in downtown Kansas City area
- Nearby public parking garages within 2-3 blocks
- Accessible parking spaces available near main entrance
- Validation or paid parking rates apply

- Wheelchair accessible seating throughout venue
- Companion seating available adjacent to accessible sections
- Accessible restrooms on main floor
- Elevator access to all levels
- Priority entrance for guests with mobility needs
- Contact box office in advance for specific accessibility requests

- Doors open 30 minutes before showtime
- No outside food or beverages permitted
- Professional photography and recording prohibited
- Patrons must be seated before performance begins
- Latecomers may not be admitted until suitable break in performance
- Coat check available
- Respect venue dress code for certain events

- Children of all ages permitted with valid ticket
- Infants (under 2) may sit on lap or require own seat depending on event
- Children subject to same conduct and dress code expectations as adults
- Some performances may have age recommendations
- Family-friendly shows and matinees available
- Check specific event details for age-appropriateness