- Main Box Office: (704) 358-9298
- General Venue Inquiries: (704) 358-9200
- Located at main box office entrance
- Valid Photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Electronic ticket confirmation recommended
- Limited on-site parking available
- Street parking in surrounding NoDa neighborhood
- Nearby public parking lots within walking distance
- Rideshare recommended during peak events
- Wheelchair accessible spaces
- Companion seating adjacent to accessible areas
- Elevator access to main performance level
- Contact venue in advance for specific accommodations
- No outside food or beverages
- No professional cameras or recording equipment
- Age restrictions may apply per event
- No refunds or exchanges without special circumstances
- Most shows 18+
- Children under 12 require adult accompaniment
- Some all-ages events available
- Specific age recommendations vary by performance
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