Mandel Concert Hall at Severance Music Center - Complex

- Main Box Office: (216) 231-1111
- Administrative Office: (216) 231-7300

- Available at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance start time
- Unclaimed tickets may be released 15 minutes before performance

- On-site parking lot available
- Nearby street parking
- Valet parking offered for select performances
- Parking rates: $10-$15 depending on event
- Disabled parking spaces located near main entrance

- Wheelchair accessible seating on multiple levels
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Large print and Braille programs available upon request

- Business casual attire recommended
- No outside food or drinks
- Photography and recording prohibited during performances
- Cell phones must be silenced
- Late arrivals may be seated at venue's discretion

- Children 6 and older welcome
- Children under 6 typically not admitted
- Family/youth concert programs available
- Booster seats provided for children