- Main Contact: (504) 368-1368
- Visitor Information Line: (504) 361-7172
- Located at main entrance
- Valid photo ID required
- Must be picked up 30 minutes before tour start time
- Reservations can be transferred but not refunded
- Free on-site parking
- Designated visitor parking lot
- Handicap parking spaces available near entrance
- Street parking also available in surrounding area
- Wheelchair accessible tour routes
- Elevators available
- Assistive listening devices upon request
- Service animals welcome
- No outside food or drinks
- Photography allowed in most areas
- Comfortable walking shoes recommended
- No smoking on premises
- Bags subject to security check
- Children under 12 must be accompanied by adult
- Child ticket rates available
- Stroller parking provided
- Some areas may have age restrictions
- Family-friendly environment
