- Main contact: (801) 422-2000
- BYU Athletics ticket office: (801) 422-2981
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- Free parking available in designated arena lots
- Handicap parking near main entrance
- Overflow parking in nearby BYU campus lots
- Some event parking may have nominal fee
- Designated wheelchair spaces throughout venue
- Companion seating adjacent to wheelchair areas
- Elevators and ramps for easy access
- ADA compliant restrooms
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras or recording equipment
- Appropriate casual attire recommended
- No smoking inside venue
- Children under 2 typically free with paying adult
- Children 3 and above require full-price ticket
- Babes-in-arms not permitted for most events
- Recommended age limits may vary by event type
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