- Main Box Office: (434) 297-1800
- Administrative Office: (434) 245-2651
- Available for all ticketed events
- ID required for pickup
- Tickets can be collected 1 hour before event start time
- Unclaimed tickets released 15 minutes before performance
- Free on-site parking
- Designated handicap parking near main entrance
- Street parking available on Melbourne Road
- Carpooling recommended during peak events
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during performance intermissions only
- Children 5+ welcome with valid ticket
- Children under 5 not recommended for most performances
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request