- +49 391 540-0000
- General venue information line
- Located at main entrance ticket booth
- Valid government-issued ID required for pickup
- Tickets can be collected 30-45 minutes before event start
- Advance reservation recommended
- On-site parking available
- Designated parking areas near Elbauenpark entrance
- Limited free parking
- Disabled parking spaces near venue entrance
- Public transportation recommended during peak events
- Wheelchair accessible areas
- Designated spaces for mobility-impaired guests
- Companion seats available
- Advanced reservation for accessible seating required
- No outside food or drinks
- No smoking within venue premises
- Bags and large items may be subject to inspection
- Respectful behavior expected
- Photography/recording may have restrictions
- Children under 6 generally not recommended
- Age restrictions vary by event
- Children's tickets available for family-friendly performances
- Accompanied minors must have adult supervision
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