- Main office: (940) 521-0100
- City administration: (940) 521-3100
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Opens 1 hour before event start time
- Prepaid tickets held up to 30 minutes before event
- Free municipal parking lot adjacent to venue
- Street parking available
- Designated handicap parking near main entrance
- Recommended to arrive 30 minutes early during popular events
- Wheelchair accessible seating areas
- Companion seats available
- Assistive listening devices upon request
- Ground floor and main level entry points
- No outside food or beverages
- No smoking inside facility
- Professional camera/recording equipment requires prior approval
- Appropriate casual to semi-formal attire recommended
- Children under 5 typically not recommended for evening performances
- Children must have ticket for seated events
- Parental supervision required at all times
- Some family-friendly matinee shows have specific age guidelines
