+49 711 17 30 000
- Tickets can be collected at museum entrance
- Proof of purchase required
- Valid photo ID recommended
- Group bookings have dedicated will call area
- Dedicated museum parking lot available
- Parking fee: €5 per vehicle
- Accessible parking spaces near entrance
- Multi-level parking structure
- Electric vehicle charging stations
- Wheelchair accessible throughout museum
- Elevators connecting all exhibition levels
- Complimentary wheelchair rental
- Accessible restrooms
- Assistance available for visitors with disabilities
- No outside food or drinks
- Photography permitted without flash
- Guided tours available
- No pets (except service animals)
- Comfortable walking shoes recommended
- Children under 6: Free entry
- Children 6-17: Reduced ticket price
- Family tickets available
- Child-friendly audio guides
- Interactive exhibits for children
- Stroller accessibility
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