- Main Venue: +49 211 9013-0
- Ticket Hotline: +49 211 9013-100
- Located at main entrance
- Valid photo ID required
- Pickup available 1 hour before event start
- Electronic ticket scanning system
- On-site parking available
- Capacity for approximately 3,500 vehicles
- Designated disabled parking spaces
- Parking fees vary by event
- Public transportation recommended
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- Reduced mobility accommodations
- Advanced booking recommended
- No outside food or drinks
- Bags subject to security check
- No professional cameras without permission
- No smoking inside venue
- Valid ticket required for entry
- Children under 6 typically require ticket for seated events
- Some events have minimum age restrictions
- Accompanied by adult mandatory for minors
- Specific rules vary by event type
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