- Main Office: +49 7141 9213-0
- Ticket Hotline: +49 7141 9213-20
- Located at main entrance
- Valid photo ID required
- Pickup opens 90 minutes before event start
- Reservation name must match ID
- On-site parking available
- Capacity for approximately 500 vehicles
- Parking fee: €5-€10 depending on event
- Disabled parking near main entrance
- Wheelchair spaces available
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Advanced reservation recommended
- No outside food or drinks
- Bags subject to security check
- No smoking inside venue
- No professional cameras without permission
- Valid ticket required for entry
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Some events may have specific age restrictions
- Proof of age might be required
