- Main Office: +49 211 4848-0
- Ticket Hotline: +49 211 4848-100
- Located at main entrance
- Valid photo ID required
- Tickets available 1 hour before event start
- Electronic ticket scanning available
- On-site parking garage available
- Capacity: Approximately 300 vehicles
- Rates: €5-€10 depending on event duration
- Disabled parking spaces near entrance
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended for accessibility needs
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply based on event
- No smoking inside venue
- Bag size limited to small handbags/backpacks
- Children under 6 typically not admitted
- Age restrictions vary by event type
- Accompanied minors must have adult supervision
- Some events may have specific child/family pricing
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