About Venue

- Main Contact: (585) 473-9350
- Box Office: (585) 473-9350
- Administrative Office: (585) 473-9351

- Located at Main Box Office
- Photo ID Required for Pickup
- Available 1 hour before event start time
- Tickets Must Be Claimed 30 Minutes Before Event

- On-street parking available
- Nearby municipal parking lots
- Several paid parking garages within 2 blocks
- Limited free street parking in surrounding areas
- Recommended to arrive 30-45 minutes early

- Wheelchair accessible locations
- Companion seats adjacent to wheelchair spaces
- Elevators to different levels
- Assistive listening devices available
- Service animal friendly

- No outside food or beverages
- No professional cameras without permission
- Valid ID required for age-restricted events
- No re-entry once exiting venue
- Bags subject to search

- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some shows 18+ or 21+
- No infants/very young children for certain performances
- Check specific event guidelines