- Main Box Office: (413) 545-4900
- General Information: (413) 545-2511
- Available at main entrance ticket window
- Requires valid photo ID
- Pickup begins 1 hour before event start time
- Advance ticket confirmation recommended
- On-site parking lots available
- Handicap parking near main entrance
- Standard parking fee: $10 per vehicle
- Free parking for UMass students with valid university parking pass
- Wheelchair accessible seating sections
- Companion seats available
- Elevator access to multiple levels
- ADA compliant facilities
- No outside food or beverages
- Valid ticket required for entry
- No re-entry policy
- Bags subject to security inspection
- Professional cameras and recording devices prohibited
- Children under 2 typically free on lap
- Children 2+ require full ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
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