- Main Box Office: (315) 312-6160
- Administrative Office: (315) 312-6170
- Available day of performance
- Valid photo ID required for pickup
- Can be collected 1 hour before event start time
- Tickets held under purchaser's last name
- On-site parking lot available
- Street parking on surrounding blocks
- Limited handicap parking near venue entrance
- Free parking for most events
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assisted listening devices upon request
- No outside food or beverages
- No recording or photography during performances
- Doors typically open 30 minutes before show time
- Late seating at venue's discretion
- Age recommendations vary by performance
- Children under 5 generally not recommended
- Some family-friendly shows have specific age guidelines
- Infant/lap policies depend on specific event
