- General Inquiries: +49 451 1407-0
- Ticket Office: +49 451 1407-222
- Pickup available at main ticket counter
- Valid photo ID required
- Arrive minimum 45 minutes before event
- Unclaimed tickets released 15 minutes before performance
- On-site parking available
- Capacity: Approximately 200 vehicles
- Parking fee: €5 per event
- Disabled parking near entrance
- Public transportation recommended
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Advanced booking recommended for accessible seating
- No outside food or drinks
- Professional cameras/recording equipment prohibited
- Strict no-smoking policy
- Mobile phones must be silenced
- Late arrivals may be seated at management's discretion
- Children under 6 generally not recommended
- Age restrictions vary by performance
- Children's concerts and family events have specific guidelines
- Accompanying adult required for minors
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