Will Call is available anytime during box office open hours. Guests must present a valid photo ID to claim tickets.
Plenty of free parking is available on the casino grounds, including a covered parking ramp with a skyway. Valet parking is also available.
Mystic Lake Casino Hotel is fully accessible. The Mystic Showroom also offers accessible seating. These seats are available upon request. ASL interpretation is also available upon request. Call the box office for more information.
Mystic Lake Casino is a gun-free facility. No cameras, recording devices or carry-in devices. No smoking or food is allowed in the showroom. All sales are final. No refunds or exchanges are permitted, including inclement weather.
Guests under 18 must be accompanied by their legal parent or guardian at all times while on casino property, including shows.
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