Neustadthalle-Veranstaltungs GmbH

- Main Office: +49 3731 396-0
- Box Office: +49 3731 396-100
- For event-specific inquiries, contact the venue directly during business hours

- Tickets available for pickup at the box office
- Pickup available up to 1 hour before event start
- Valid ID required for ticket collection
- Pre-booked tickets must be collected at least 30 minutes before doors open
- Contact venue directly for special arrangements

- On-site parking available
- Multiple parking spaces for standard vehicles
- Accessible parking spaces available for guests with disabilities
- Limited parking on event days; arrive early
- Street parking options in surrounding area
- Nearby public parking facilities within walking distance

- Wheelchair accessible seating areas available throughout the venue
- Accessible restroom facilities provided
- Elevator access to all venue levels
- Reserved spaces for guests with mobility devices
- Companion seating available adjacent to accessible sections
- Advance notice recommended for accessibility requirements

- Valid ID required for entry
- No outside food or beverages permitted
- Professional photography and recording typically prohibited
- Venue policies may vary by event type
- Arrive at least 30 minutes before event start
- Follow staff instructions and venue signage
- Smoking restricted to designated outdoor areas only
- Age restrictions apply for certain events

- Minimum age requirements depend on event type and rating
- Children must be supervised by adults at all times
- Infants may require separate tickets or entry restrictions
- Special family events may have discounted children's tickets
- Age verification may be requested at entry
- Check event details for specific age guidelines and restrictions
- Some events may be restricted to ages 16+ or 18+ only