- Main Arena Office: (334) 844-9999
- Ticket Information: (334) 844-4646
- Available at main box office entrance
- Photo ID required for pickup
- Tickets can be retrieved up to 1 hour before event start time
- Arrive early to avoid long lines
- Multiple parking lots surrounding arena
- Reserved parking for disabled patrons
- Parking fees range from $5-$15 depending on event
- Some events offer pre-paid parking options
- Designated wheelchair accessible spaces
- Companion seats available next to accessible spaces
- Elevators and ramps throughout facility
- ADA compliant restrooms
- No outside food or beverages
- Clear bag policy in effect
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Valid ticket required for entry
- Children under 2 typically free with seated adult
- Children 2-12 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
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