- Main Phone: (718) 699-0005
- Visitor Services: (718) 699-0324
- Located at main entrance ticket desk
- Advance reservation recommended
- Valid photo ID required for pickup
- Group tickets can be held up to 30 minutes before event
- Free on-site parking available
- Designated handicap parking spaces
- Parking lot located directly adjacent to museum
- Bike racks also available
- Wheelchair accessible throughout facility
- Elevators to all levels
- Accessible restrooms
- Assistive listening devices available
- Sign language interpretation with advance notice
- No outside food or drinks
- Photography permitted for personal use
- Strollers allowed
- No pets (service animals exempt)
- Quiet and respectful behavior expected
- Children under 18 must be accompanied by adult
- Children 2 and under: Free admission
- Interactive exhibits designed for ages 3-12
- Supervised children's areas available
- Recommended for ages 4 and up