- Main Office: (704) 636-2889
- Visitor Information: (704) 636-2887
- Will call available at main entrance
- Group reservations must be confirmed 48 hours in advance
- Identification required for ticket pickup
- Free on-site parking
- Designated spaces for RVs and buses
- Accessible parking near main entrance
- Parking lot is gravel/unpaved
- Wheelchair accessible exhibits
- Ramps throughout museum grounds
- Accessible restrooms available
- Assistive listening devices upon request
- No outside food or drinks
- Photography permitted for personal use
- Comfortable walking shoes recommended
- No pets except service animals
- Children under 3 enter free
- Stroller and wagon rentals available
- Interactive exhibits for kids
- Children must be supervised by adults at all times