815-936-0500
- Main mall information line
- Customer service desk direct line
- Located at mall customer service center
- Typical pickup hours match mall operating hours
- Valid photo ID required for pickup
- Must have order confirmation
- Free parking available
- Large parking lots surrounding mall building
- Handicap parking spaces near mall entrances
- Well-lit and monitored parking areas
- Wheelchair accessible entrances
- Elevators and ramps throughout mall
- Accessible restrooms
- Courtesy wheelchairs available at customer service
- No outside food or beverages
- No skateboarding or rollerblading
- Appropriate attire required
- Children under 16 must be accompanied by an adult after 6 PM
- Stroller and child-friendly environment
- Play areas available for young children
- Family restrooms
- Child supervision strongly recommended
- No unaccompanied minors after 6 PM
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