- Local information desk: +64 (0) 800-VENUE
- Event inquiries: +64 (0) 800-TICKET
- Available at main entrance ticket window
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Electronic and print-at-home tickets also accepted
- On-site parking available
- Limited free parking
- Disabled parking spaces near entrance
- Nearby public parking lots within walking distance
- Recommended to arrive early on event days
- Designated wheelchair spaces
- Companion seating adjacent to accessible areas
- Step-free access to all levels
- Assistive listening devices available
- Advanced booking recommended for accessibility needs
- No outside food or beverages
- No smoking within venue premises
- Bags subject to security screening
- Professional cameras and recording equipment prohibited
- Age restrictions may apply depending on event
- Children under 3 typically free (lap sitting)
- Children 3-12 often require child ticket
- Parental guidance recommended for certain events
- Minimum age restrictions may vary by performance type
