- City Hall Administration: +49 (0)421 361-0
- Tourist Information Desk: +49 (0)421 30800-10
- Located at City Hall Information Desk
- Identification required for ticket pickup
- Recommended to arrive 30-45 minutes before event start
- Limited street parking around Marktplatz
- Nearby public parking garages within 5-10 minute walk
- Disabled parking spaces available near main entrance
- Wheelchair accessible entrance
- Elevator available
- Designated spaces for mobility-impaired visitors
- Assistive listening devices may be available
- Formal attire recommended for official events
- Photography permitted with prior permission
- No outside food or drinks during official functions
- Respect historical site regulations
- Children welcome with adult supervision
- Stroller parking available
- Some events may have age restrictions
- Educational programs occasionally offered for children
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