- +49 221 16793000
- General information line
- Tickets can be collected at main entrance
- Valid photo ID required
- Pre-booked tickets held for 30 minutes
- On-site parking available
- Dedicated visitor parking lot
- Wheelchair accessible parking spaces
- Parking fee: €3-5 per visit
- Wheelchair accessible throughout venue
- Elevators to all levels
- Designated wheelchair spaces in exhibition areas
- Companion seats available
- No food or drinks in exhibition areas
- Photography permitted without flash
- Quiet and respectful behavior expected
- Children must be supervised
- Children under 6: Free entry
- Children 6-16: Reduced ticket price
- Interactive exhibits designed for family learning
- Stroller and baby changing facilities available
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