Venue Details

- Main Box Office: (864) 467-3000
- General Inquiries: (864) 467-3000
- Hours: Monday-Friday 10:00 AM - 5:00 PM, Saturday 10:00 AM - 2:00 PM

- Will Call window located in main lobby
- Available 1 hour before showtime
- Bring valid photo ID for ticket pickup
- Tickets must be picked up by guest name
- Box office phone: (864) 467-3000 for verification

- Ample on-site parking available
- Multiple parking decks adjacent to venue
- Paid parking required (rates vary)
- Accessible parking spaces available near entrance
- Free parking for patrons with disabilities (valid permit required)
- Street parking available in surrounding downtown area

- Wheelchair accessible seating throughout Concert Hall
- Companion seating available
- Elevator access to all levels
- Accessible restrooms available
- Audio description and assisted listening devices provided
- Reserved accessible parking spaces
- Service animals welcome
- Transfer seating options available upon request

- Arrive 15-20 minutes before showtime
- Bags subject to security screening
- No outside food or beverages allowed
- Professional cameras and recording devices prohibited
- Mobile devices on silent mode during performances
- Dress code varies by event type
- No smoking inside venue
- Age and ticket restrictions apply to some events

- Children welcome; some events have age restrictions
- Children under 2 may sit on lap or require separate ticket (check event details)
- Family-friendly performances available
- No unattended children permitted
- Special family pricing available for select shows
- Children must remain seated during performances
- Restless children may require exit during show