- Main Office: +49 40 428 86-4980
- Ticket Hotline: +49 40 428 86-4981
- Tickets can be picked up 30 minutes before show time
- Valid photo ID required
- Advance reservation recommended
- On-site parking available
- Limited spaces, €3 per hour
- Nearby public parking garages within walking distance
- Accessible parking spots for disabled visitors
- Wheelchair accessible seating areas
- Companion seats available
- Audio description for visually impaired
- Assistance animals welcome
- No food or drinks in planetarium
- Silence mobile phones
- Photography without flash permitted
- Arrive 15 minutes before show time
- Children under 6 not recommended
- Child tickets available for ages 6-12
- Family-friendly shows on weekends
- Booster seats provided for children
