- Main Reception: +49 711 2588-0
- Ticket Hotline: +49 711 2588-222
- Located at main entrance
- Valid photo ID required
- Pickup starts 90 minutes before event
- Electronic ticket scanning available
- On-site parking available
- Designated parking areas for disabled visitors
- Parking fees may apply
- Public transportation recommended
- Wheelchair accessible areas
- Companion seats available
- Elevator access to different levels
- Advanced booking recommended for special needs
- No outside food or drinks
- No professional cameras without permission
- No smoking inside venue
- Age restrictions may apply depending on event
- Children under 3 typically free
- Children 3-12 often require child ticket
- Parental supervision mandatory
- Some events may have specific age limitations
