- Main Box Office: (412) 642-1800
- Guest Services: (412) 642-1800
- For general inquiries, call during business hours Monday-Friday
- Will Call window located at main entrance on Fifth Avenue
- Operating hours: Opens 2 hours before event start time
- Closes 30 minutes after event start
- Valid photo ID required for ticket pickup
- Tickets held under name provided at purchase
- Multiple parking garages within walking distance
- Street parking available in surrounding area
- Preferred parking garage: Fifth Avenue Place Garage (adjacent to arena)
- Event parking rates vary by event
- Handicap accessible parking available
- Valet parking available on event days
- Wheelchair accessible seating throughout arena
- Companion seating available with accessible tickets
- Accessible restrooms on multiple levels
- Elevators throughout venue
- Accessible parking spaces reserved
- Service animals welcome
- Accessible entrance at ground level
- No outside food or beverages permitted
- Clear bag policy may apply for certain events
- Professional cameras/recording devices restricted without permission
- Arrive early for security screening
- Respect venue policies and staff instructions
- Age restrictions apply for some events
- No smoking inside arena
- Children of all ages welcome with valid ticket
- Infants may attend; some events offer free infant lap tickets
- Supervised children must remain with adult at all times
- Age-appropriate behavior expected
- Some events may have age restrictions
- Children's amenities available (family restrooms)
- Height/age requirements may apply for certain attractions
Pittsburgh, Pennsylvania
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