- Main Box Office: (256) 536-3117
- Venue Administrative Office: (256) 830-6400
- Located at Main Box Office
- Valid Photo ID required for pickup
- Tickets available 1 hour before event start
- Can be retrieved by original purchaser or authorized representative
- On-site parking available
- Designated lots surrounding Von Braun Center
- Typical parking fee: $5-$10 per vehicle
- Handicap parking near main entrances
- Wheelchair accessible seating throughout arena
- Companion seats available next to wheelchair spaces
- Elevator access to multiple levels
- Advanced reservation recommended for accessible seating
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional camera/recording equipment prohibited
- Smoking not allowed inside venue
- Children under 2 typically free if seated on parent's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
