- Main venue contact: (972) 685-9500
- Box office: (972) 685-9501
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Unclaimed tickets released 30 minutes before event
- On-site parking lot available
- Street parking in Deep Ellum neighborhood
- Nearby public parking garages
- Estimated parking cost: $10-$20 per vehicle
- Rideshare drop-off/pickup zones clearly marked
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- ASL interpreters available with advance notice
- Dedicated accessible parking spaces
- Age 18+ for most events
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Varies by event
- Most shows 18+
- Some all-ages events available
- Children under 12 typically require adult supervision
- Ticket requirements depend on specific performance
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