- Main Contact: +352 54 61 61
- Box Office: +352 54 61 61 (ext. 1)
- Available during business hours for inquiries and ticket support
- Will-Call Window: Located at main box office entrance
- Operating Hours: Opens 1 hour before event start time
- ID Required: Valid identification needed for ticket collection
- Advance Booking: Tickets must be reserved minimum 48 hours in advance
- Name Verification: Ensure exact name spelling on reservation
- On-Site Parking: Available in adjacent venue parking areas
- Capacity: Limited spaces; early arrival recommended
- Parking Fee: Typically €1-2 per hour (confirm current rates)
- Alternative Parking: Nearby public parking facilities within walking distance
- Access: Well-marked entrances from main thoroughfares
- Wheelchair Accessible: Designated seating areas available in main hall
- Accessible Entrance: Main entrance with ramp access
- Companion Seating: Spaces for accompanying persons next to accessible seats
- Restrooms: Accessible facilities on venue level
- Advance Notice: Recommended to notify venue of accessibility needs when booking
- Parking: Accessible parking spaces near main entrance
- Age Restrictions: Vary by event; check specific show details
- Prohibited Items: Professional cameras, recording devices, outside food/beverages
- Dress Code: Casual to smart casual; no specific requirement unless stated
- Bag Policy: Small bags permitted; large bags may be subject to security checks
- Seat Selection: Reserved seating; arrive 30 minutes before showtime
- Venue Capacity: Approximately 2,000 persons in main hall
- Photography: Personal photos allowed during select events only
- Age Limits: Most shows require children 6+ for entry; some events may have stricter age requirements
- Ticket Pricing: Children typically receive discounted rates (confirm per event)
- Supervision: Children must be accompanied by adult (18+) at all times
- Lap Seating: Children under 2 may sit on parent's lap (verify for specific event)
- Behavior Expectations: Parents responsible for child conduct; disruptive behavior may result in removal
- Facility: Baby-friendly amenities available upon request