- Main Box Office: (337) 475-5000
- Administrative Office: (337) 475-5200
- Available at box office 1 hour before performance
- Valid photo ID required for ticket pickup
- Tickets held under purchasing name
- Free parking on-site at Lake Charles Event Center
- Designated handicap parking near main entrance
- Lighted parking areas for evening events
- Parking lot monitored by security
- Wheelchair accessible spaces throughout venue
- Companion seating available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No recording devices during performances
- Professional camera equipment prohibited
- Cell phones must be silenced
- Late seating during performance intervals
- Children under 5 generally not recommended
- Children 5+ must have ticket for most performances
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request
