- +49 (0) 461 90909
- Direct venue contact line during business hours
- Available at main entrance box office
- Valid photo ID required for ticket pickup
- Arrive minimum 45 minutes before event start time
- Limited on-site parking available
- Street parking in surrounding Mergenthalerstraße
- Nearby public parking garage within 200 meters
- Recommended to arrive early for parking
- Wheelchair accessible areas
- Companion seating available
- Ground floor entry with ramp access
- Advance notification recommended for special accommodations
- No outside food or beverages
- No professional cameras
- Valid ID required (18+ for most concerts)
- No smoking inside venue
- No re-entry policy
- Age restrictions vary by specific concert
- Under 16 must be accompanied by adult
- Some shows 18+ or 21+ only
- Check individual event details for age limits
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