- Main Reception: +44 121 331 6000
- Ticket Office: +44 121 331 6902
- Tickets can be collected 1 hour before performance
- Valid Photo ID required
- Electronic ticket scanning available
- Pre-booked tickets held for 30 minutes before show
- Limited on-site parking available
- Street parking on Jennens Road
- Nearby public parking garages
- Disabled parking spaces near main entrance
- Wheelchair accessible venues
- Designated spaces in all performance halls
- Companion seats available
- Hearing loop systems installed
- No food or drink in performance spaces
- Mobile phones must be silenced
- Professional photography/recording prohibited
- Smart casual attire recommended
- Children 7+ welcome for classical concerts
- Family-friendly performances scheduled periodically
- Under 16 must be accompanied by adult
- Discounted youth tickets available