- Main Box Office: (250) 385-4472
- Administrative Office: (250) 386-6121
- Available for pre-purchased tickets
- Pick up location: Box Office main entrance
- Valid photo ID required for ticket retrieval
- Will call opens 60 minutes before performance start time
- Street parking available on Broughton Street
- Nearby public parking lots within 2-3 minute walk
- Some metered street parking
- Limited disabled parking directly adjacent to venue
- Wheelchair accessible seating on ground floor
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Service animal friendly
- No outside food or drinks
- No photography during performances
- Late arrivals may be seated at management's discretion
- Recommended to arrive 30 minutes before show time
- Children 5 and under generally not permitted
- Recommended age varies by performance type
- Some family-friendly shows have specific age guidelines
- Babes-in-arms policy may apply for select performances
