- General Enquiries: +971 2 678 0000
- Tourist Information: +971 2 679 1000
- Located at central visitor center
- Ticket pickup with valid ID
- Advance online booking recommended
- Collection available 1 hour before event start time
- Free parking available
- Designated visitor parking zones
- Wheelchair accessible parking
- Electric vehicle charging stations
- Secure and well-lit parking areas
- Wheelchair accessible venues
- Designated seating for individuals with disabilities
- Companion seats available
- Elevators and ramps throughout complex
- Modest dress code recommended
- Photography permitted in designated areas
- No outside food or drinks
- Respect cultural sensitivities
- No smoking in public spaces
- Children under 12 must be accompanied by adults
- Child-friendly museums and attractions
- Stroller and baby changing facilities
- Educational programs for children
- Discounted rates for family groups