- Main reception: +49 681 9636-0
- Ticket hotline: +49 681 9636-500
- Located at main entrance hall
- Ticket pickup with valid ID
- Reservations held max 30 minutes before event start
- Dedicated parking lot on-site
- Approximately 300 parking spaces
- Disabled parking near main entrance
- Parking fees: €3-5 per event
- Wheelchair accessible zones
- Companion seats available
- Elevator access to all levels
- Designated spaces with clear sightlines
- No outside food or drinks
- No smoking inside venue
- Valid ticket required for entry
- Photography/recording may be restricted
- Children under 6 generally not admitted
- Age restrictions vary by event
- Children's ticket pricing available
- Parental guidance recommended for certain performances