Administration: (651)265-4800 Fax: (651)265-4899 Minnesota Wild information: (651)222-WILD Web site: www.rivercentre.org E-mail: info@rivercentre.org
Tickets held for will call may be picked up on the day of the event, starting one hour prior to the event. The customer must present the actual credit card, a picture ID, and the order number. If an alternate person is picking up will call, they will need a photocopy of the credit card, a letter releasing the will call order to them with the cardholders signature on it, and the order number.
Two on-site ramps are available with more than 2200 parking spaces, all directly connected via climate controlled access. The RiverCentre ramp is situated across from RiverCentre with the entrance located on the south side of Kellogg Boulevard. The Kellogg ramp is below Touchstone Energy Place with an entrance located on the north side of Kellogg Boulevard. There are multiple parking facilities located within a 5-10 minute walk of the RiverCentre.
The convention center offers adaptable lavatories for predominantly male or female groups, and unisex lavatories are located on each level so individuals may be accompanied by opposite sex assistants.
Non-Professional/No flash photography is allowed for concerts. Recording devices are NOT allowed for any event. PROHIBITED ITEMS INCLUDE, BUT ARE NOT LIMITED TO: 1) Outside food or drink 2) Weapons of any kind 3) Any item that could cause harm to anyone 4) Any item that could be an annoyance ex: banners, noise makers, laser pointers ** It is the Xcel Energy Center's policy that any patron may be asked to have their personal belongings searched at any time prior to admittance. Bags and purses may be searched upon entry, and large bags may be denied access. IF YOU NEED CLARIFICATION ON ITEMS THAT ARE ALLOWED IN ROY WILKINS AUDITORIUM, CALL GUEST SERVICES AT 651-265-4867.
Everyone attending needs a ticket.