- Main Cinema Complex: +34 91 521 0719
- Box Office Direct Line: +34 91 522 2229
- Available at main box office
- Reservation pickup with valid ID
- Ticket pickup until 30 minutes before showtime
- Online booking confirmation required
- Nearby public parking garage at Gran Vía
- Underground parking within 200 meters
- Average parking rate: €3-5 per hour
- Limited street parking
- Wheelchair accessible spaces in Sala 1
- Companion seat next to wheelchair spaces
- Ground floor entrance
- Elevator access to cinema levels
- No outside food or drinks
- No recording during screenings
- Mobile phones must be silenced
- Age restrictions apply for certain films
- Early arrival recommended
- Children under 7 must be accompanied by adult
- Parental guidance suggested for PG-13 films
- Child ticket rates available
- Booster seats provided upon request
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