- Main contact: +52 (444) 812-3456
- Event booking: +52 (444) 812-3457
- Located at main reception desk
- Valid photo ID required for pickup
- Tickets must be claimed at least 1 hour before event start
- Limited on-site parking available
- Street parking on Pedro Moreno
- Nearby public parking lots within 2 blocks
- Parking rates: $20-$50 MXN per hour
- Wheelchair accessible entrance
- Designated wheelchair spaces
- Accessible restrooms
- Assistive listening devices available
- Formal attire recommended
- No outside food or drinks
- No smoking inside venue
- Minimum age restrictions may apply depending on event
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Child ticket prices vary by event
