- Main Box Office: (956) 722-8000
- Administrative Office: (956) 795-2600
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Approximately 500 parking spaces
- Standard parking fee: $10-$15 per vehicle
- Handicap parking near main entrance
- Some designated rideshare pickup/dropoff zones
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seating available
- Must be purchased through venue's accessibility services
- Advance notification recommended
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- Age restrictions may apply depending on event
- No re-entry once leaving venue
- Children under 2 typically free on lap
- Children 3+ usually require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
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