- Main Office: (210) 225-SHOW (7469)
- Ticket Information: (210) 495-4942
- Located at main ticket entrance
- Valid photo ID required for pickup
- Opens 2 hours before first event of the day
- Tickets can be retrieved up to 30 minutes before event start
- On-site parking available
- Parking fees: $10-$20 per vehicle
- Preferred/VIP parking options
- Shuttle services from remote lots
- Wheelchair accessible seating throughout venue
- Companion seats available
- Assisted listening devices
- Service animal accommodations
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras/recording equipment restricted
- Age 18+ for certain evening events
- Children under 2 free with paying adult
- Recommended age 5+
- Children must have valid ticket
- Stroller/wagon restrictions in certain areas
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