- +49 3621 821210
- Museum and Castle Administration Office
- Located at main ticket counter
- Advance reservations recommended
- Bring confirmation email or booking reference
- Valid photo ID required for pickup
- Free parking available near castle entrance
- Designated visitor parking lot
- Limited spaces during peak tourist season
- Accessible parking for disabled visitors
- Wheelchair accessible routes
- Ground floor exhibits fully accessible
- Elevator available for multi-level access
- Assistive listening devices for tours
- No food or drinks inside exhibits
- Photography permitted without flash
- Guided tours available in German and English
- No pets allowed except service animals
- Quiet and respectful behavior expected
- Children under 6 enter free
- Family ticket options available
- Child-friendly guided tours
- Interactive historical exhibits for kids
- Stroller access provided
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