- Main Box Office: (757) 893-2000
- General Information: (757) 664-6500
- Located at main arena entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets must be claimed at least 30 minutes before event begins
- On-site parking available
- Dedicated lots surrounding arena
- Approximate cost: $10-$15 per vehicle
- Handicap parking near main entrance
- Some nearby street parking options
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Must be purchased through arena's accessibility services
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No weapons
- No re-entry once exiting
- Valid ticket required for admission
- Children under 2 typically free (lap seating)
- Children 3+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
