• Main office: +358 6 416 2111
• Customer Service: +358 6 416 2000
• Located at main entrance
• Valid photo ID required
• Ticket pickup 1 hour before event start
• Electronic ticket scanning available
• Free parking on-site
• Capacity for approximately 300 vehicles
• Disabled parking near main entrance
• Street parking also available nearby
• Wheelchair spaces available
• Companion seats adjacent to wheelchair areas
• Elevator access to all levels
• Clear signage for accessibility routes
• No outside food or drinks
• No smoking inside venue
• Bags subject to security check
• Professional camera equipment requires prior permission
• Children under 12 must be accompanied by adult
• Age restrictions vary by event
• Infant/toddler ticket policies depend on specific event requirements
