• +81 22-225-1171 (Main reception)
• +81 22-225-1172 (Ticket office)
• Located at main entrance ticket booth
• Valid photo ID required for pickup
• Arrive at least 30 minutes before event start time
• Online and phone reservation confirmations accepted
• Limited on-site parking available
• Nearby public parking structures
• Recommended to use public transportation
• Closest subway station: Sendai Station
• Wheelchair accessible spaces
• Companion seats available
• Elevator access to all levels
• Advance notification recommended for specific accommodations
• No outside food or drinks
• No smoking inside venue
• Photography/recording typically prohibited during performances
• Arrive at least 15 minutes before event start
• Age restrictions vary by event
• Children under 6 typically not permitted for certain performances
• Child ticket pricing available for select events
• Parental discretion advised
