- Main venue contact: (804) 876-3900
- Event information line: (804) 798-7000
- Located at main entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Ticket must be purchased in advance
- On-site parking available
- Standard parking fee: $10-$15
- Handicap parking near main entrance
- Shuttle services from remote lots during peak events
- Designated wheelchair accessible areas
- Companion seating available
- Elevators to multiple levels
- Accessible restrooms
- ASL interpreters upon request
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- No professional cameras without media credentials
- No smoking inside venue
- Children under 3 typically free with paying adult
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
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