- Main Office: +49 (0) 231 90 50
- Ticket Hotline: +49 (0) 231 90 50 100
- Located at main ticket office
- Identification required
- Pick-up available 2 hours before match start
- Valid photo ID mandatory
- Stadium Parking: Limited spaces available
- Public Parking Lots: Nearby paid parking zones
- Public Transportation recommended
- Specific parking areas for disabled visitors
- Designated wheelchair sections
- Companion seats available
- Elevators to different stadium levels
- Accessible restrooms
- Clear signage for navigation
- No outside food or drinks
- Clear bag policy enforced
- No professional cameras
- No smoking inside stadium
- Respectful behavior required
- Children under 6 free with adult ticket
- Children 6-14 require child ticket
- Minors must be accompanied by adult
- Child-friendly facilities available
- Recommended age: 8+ for full match experience
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