- Main Park Number: (585) 599-3131
- Guest Services: (716) 599-4625
- Ticket Office: (585) 599-3131
- Located at Main Entrance Ticket Plaza
- Bring confirmation number and valid photo ID
- Available 1 hour before park opening
- Online and phone ticket purchases can be retrieved here
- Standard Parking: $25 per vehicle
- Preferred Parking: $35 per vehicle
- RV and Oversized Vehicle Parking available
- Free parking for Season Pass holders
- Shuttle services from parking lots
- Wheelchair accessible rides and attractions
- Rental wheelchairs available at Guest Services
- Companion restrooms
- Priority boarding for guests with disabilities
- ASL interpreters available with advance notice
- No outside food or beverages
- Proper attire required
- No smoking in park
- Bags subject to search
- Must wear shoes at all times
- No professional cameras without permission
- Children under 48" must be accompanied by adult
- Height restrictions on certain rides
- Free admission for children under 2 years
- Child swap available on select rides
- Designated children's areas and kid-friendly attractions
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